{"id":3238,"date":"2009-12-15T14:28:47","date_gmt":"2009-12-15T18:28:47","guid":{"rendered":"http:\/\/www.libology.com\/blog\/?p=3238"},"modified":"2009-12-15T14:28:47","modified_gmt":"2009-12-15T18:28:47","slug":"top-ten-customer-service-skills-for-library-staff","status":"publish","type":"post","link":"https:\/\/www.libology.com\/blog\/2009\/12\/15\/top-ten-customer-service-skills-for-library-staff.html","title":{"rendered":"Top Ten Customer Service Skills for Library Staff"},"content":{"rendered":"<p>ALA Learning&#8217;s <a href=\"http:\/\/alalearning.org\/2009\/12\/14\/a-collaborative-learning-experiment-top-ten-customer-service-skills-for-library-staff\/\"><strong>Top Ten Customer Service Skills for Library Staff<\/strong><\/a> is not only a great review of those habits that can make us more effective when we interact with the public, but are also good reminders of what we can do to improve communication and collaboration with co-workers, vendors, family, friends, strangers, etc.<\/p>\n<p><em>found via <a href=\"http:\/\/mlxperience.blogspot.com\/2009\/12\/top-ten-customer-service-skills-for.html?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+TheMlxperience+%28The+MLxperience%29\">MLxperience<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ALA Learning&#8217;s Top Ten Customer Service Skills for Library Staff is not only a great review of those habits that can make us more effective when we interact with the public, but are also good reminders of what we can &hellip; <a href=\"https:\/\/www.libology.com\/blog\/2009\/12\/15\/top-ten-customer-service-skills-for-library-staff.html\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[2929,2943],"tags":[4462,5103,5102,5358,4039,5101],"class_list":["post-3238","post","type-post","status-publish","format-standard","hentry","category-ethics","category-libraries","tag-ala","tag-ala-learning","tag-customer-service","tag-libraries","tag-library","tag-library-staff"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pSU5g-Qe","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.libology.com\/blog\/wp-json\/wp\/v2\/posts\/3238","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.libology.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.libology.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.libology.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.libology.com\/blog\/wp-json\/wp\/v2\/comments?post=3238"}],"version-history":[{"count":0,"href":"https:\/\/www.libology.com\/blog\/wp-json\/wp\/v2\/posts\/3238\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.libology.com\/blog\/wp-json\/wp\/v2\/media?parent=3238"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.libology.com\/blog\/wp-json\/wp\/v2\/categories?post=3238"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.libology.com\/blog\/wp-json\/wp\/v2\/tags?post=3238"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}